SHIPPING & RETURNS
Shipping Policy
We partner with trusted global suppliers to ship our products directly to you.
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Processing Time
All orders are processed within 1–3 business days.
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Shipping Time
Estimated delivery times vary by location:
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Australia & New Zealand: 7–15 business days
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USA, UK, Europe: 7–20 business days
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Rest of the world: 10–25 business days
Please note that delivery times may vary due to customs processing,
carrier delays, or peak seasons.
Tracking - Once your order has shipped, you will receive a tracking
number via email.
Returns Policy
We want you to be satisfied with your purchase. If there is an issue with your order, we’re here to help.
We accept returns within 14 days of delivery if:
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The item is defective or damaged
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The wrong item was sent
To be eligible for a return:
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Item must be unused and in original packaging
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Proof of purchase is required
Return shipping costs are the responsibility of the customer unless
the item is faulty or incorrect.
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Refunds
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
Order Cancellations
Orders may be cancelled within 12 hours of purchase.
Once your order has been processed or shipped, cancellations are
no longer possible.
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Customs & Duties
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
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Contact Us
If you have any questions or concerns, please contact us at:
📧 fitvibewrld@gmail.com
We aim to respond within 24–48 hours.