STORE POLICY

Shipping Policy

We work with trusted global suppliers to deliver quality products
directly to your door.

Processing Time: 1–3 business days
Shipping Time: 7–20 business days depending on your location
Tracking: A tracking number will be provided once your order has shipped

Please note that shipping times may vary due to customs, carrier delays,
or high-demand periods.

Returns & Refunds Policy

Your satisfaction is important to us.

We accept returns within 14 days of delivery if:

The item is defective or damaged
The wrong item was received

To be eligible for a return:

Item must be unused and in original packaging
Proof of purchase is required

Refunds are processed once the item is received and inspected.
Return shipping costs are the responsibility of the customer unless
the item is faulty.

Order Cancellations

Orders can be cancelled within 12 hours of purchase.
Once processing begins, we are unable to cancel or modify the order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund.

Customs & Duties

Customers are responsible for any customs fees, import taxes, or duties that may apply in their country.

For any questions or support, please contact us at:
📧 fitvibewrld@gmail.com

We aim to respond within 24–48 hours.